Refund Policy

This Refund Policy explains how billing, cancellations, and refunds work for Draft & Arc. It forms part of our Terms of Service.

1. Free Tier

Draft & Arc offers a free tier that lets you use the product at no cost — you can generate a course and your first lessons before deciding whether to upgrade. We encourage you to use the free tier to confirm the product is right for you before subscribing.

2. Subscriptions

The Pro plan is a recurring monthly subscription billed at the price shown at checkout. Your subscription renews automatically each month until you cancel.

3. Cancellation

You can cancel at any time from your account settings or the Paddle customer portal. When you cancel, your Pro access continues until the end of the current paid period, and you will not be charged again. Your account then returns to the free tier.

4. Refunds

Because you can cancel at any time and keep access until the end of the period you paid for, we do not provide refunds for partial or unused portions of a billing period.

5. Billing Errors and Accidental Charges

If you believe you were charged in error — for example a duplicate charge or a charge after cancellation — contact us at team@draftandarc.com within 14 days of the charge and we will review it and make it right where appropriate.

6. How Refunds Are Issued

Payments and refunds are handled by Paddle.com, our merchant of record. Where a refund is approved, Paddle issues it to your original payment method. Depending on your bank or card provider, it may take several business days for the refund to appear.

7. Contact

Questions about billing or refunds? Email us at team@draftandarc.com.